Everything you need to know about how your healthcare products and medicines are packed, dispatched, and delivered.
At **Dr. Deepika's Clinic**, we partner with top-tier logistics providers to ensure your medical supplies and healthcare products reach you safely, discreetly, and on time. Please review our shipping timelines and conditions below.
Once dispatched, delivery times depend on your location within India:
Delivery within 2 to 4 business days after dispatch.
Delivery within 4 to 6 business days after dispatch.
Delivery within 7 to 10 business days. Subject to local courier availability.
Shipping rates are calculated dynamically based on the total weight of your order and your delivery pin code. The final shipping cost will be clearly displayed on the checkout page before you make a payment.
Free Shipping Offer
We offer complimentary standard shipping on all prepaid orders exceeding ₹999.
As soon as your order is handed over to our delivery partner, you will receive a confirmation email and SMS containing your Airway Bill (AWB) Tracking Number and a link to trace your package in real-time. You can also view live tracking updates by navigating to the "My Orders" section in your account dashboard.
If your package is delayed beyond the estimated timeline or if tracking shows it as delivered but you haven't received it, please raise a ticket with our support team within 48 hours:
Email Logistics
support@drdeepika.comCall Support
+91-XXXXXXXXXX